Privacy Policy

Last Updated: December 12, 2025

This Privacy Policy describes how SKYBORN LTD ("STAR.GG," "we," "us," or "our") collects, uses, and protects your personal data when you access or use our online entertainment platform (the "Platform").

1. Consent and Scope

By accessing or using our Platform, you confirm that you are at least 18 years of age and agree to this Privacy Policy. If you do not agree, you must immediately cease using the Platform.

This policy applies only to data collected via the Platform and does not govern offline data collection.

We maintain timestamped records of your acceptance of this Privacy Policy and our Terms of Service for legal compliance and auditing purposes.

2. Age Restrictions

We do not knowingly collect data from users under the age of 18. If we learn that a user is under 18, we will suspend the account and delete any data promptly. By using the Platform, you affirm you are 18 years or older and legally permitted to use entertainment-based digital services in your jurisdiction. We do not promote our Platform to individuals under 18, nor do we knowingly collect or store data from anyone under 18. Our Platform is not designed to appeal to minors in any way.

We may use automated or manual methods to monitor and detect suspected underage activity. Accounts flagged for such activity may be suspended pending verification. We reserve the right to request identity documents to confirm compliance.

3. What We Collect

We may collect the following categories of information:

  • Account details: email, username, password (encrypted)
  • Identifiers: IP address, browser type, device type, cookies
  • Transaction data: purchase logs, payment method type (via GM Entertainment LTD), date/time stamps
  • Support communications: when you email or contact us
  • Optional: verification documents (when KYC is requested)

We collect only the minimum personal data required to fulfill our services, secure your account, and meet legal obligations. We do not collect sensitive personal data such as biometrics, health records, or precise geolocation.

We do not use your personal data for behavioral profiling, automated decision-making, or targeted advertising, particularly not to minors.

4. Why We Collect It

We use your data to:

  • Operate, maintain, and improve the Platform
  • Process and log transactions
  • Prevent fraud, abuse, and underage use
  • Enforce our Terms of Service
  • Comply with legal and regulatory obligations
  • Respond to support inquiries and KYC requests

5. KYC and Record Retention

We may request identity verification (KYC) at any time for security, anti-fraud, or regulatory reasons.

Per industry AML standards and to protect against liability, we retain:

  • Transaction logs and purchase records: for up to 10 years following account closure
  • KYC records: for up to 10 years after the end of the business relationship

All data is stored securely using encryption and access controls. Records may be retained to comply with applicable law, resolve disputes, and protect our rights.

KYC or transaction data is retained only where necessary for fraud prevention, dispute resolution, tax, or legal defense, and only when a verification or financial activity occurs.

We may deny deletion or data access requests if fulfilling the request would interfere with regulatory requirements, internal security reviews, or ongoing investigations.

6. Cookies and Tracking

We use standard analytics and session cookies to:

  • Understand site usage patterns
  • Prevent abuse and DDoS attacks
  • Improve performance and security

Users may disable cookies via their browser settings, but this may affect site functionality.

7. Third-Party Processors

We may share data with trusted third parties:

  • Payment processors
  • Hosting providers
  • Fraud and compliance vendors
  • Legal counsel or law enforcement (if required)

We do not sell or rent personal data.

8. Cross-Border Data Transfers

Our services are operated globally. By using the Platform, you consent to the processing and storage of your data outside your country, including in jurisdictions like Curacao, Cyprus, and the European Union.

Data may be stored or processed in jurisdictions that may not have the same level of data protection. We implement appropriate safeguards such as encrypted storage and access controls.

9. Your Rights

Depending on your location, you may have the right to:

  • Request access or correction of your data
  • Request deletion (subject to legal retention obligations)
  • Object to or restrict processing
  • File a complaint with your local data protection authority

To exercise these rights, email: [email protected]
Please include your username and the subject line "Data Request."

We may refuse deletion requests if:

  • You have an active or suspended account under investigation
  • The data is legally required for retention (fraud, AML, etc.)
  • The request is suspected to be part of an abusive or coordinated legal challenge

EU users may contact our designated privacy contact at [email protected] regarding data rights.

10. Data Security

We implement administrative, technical, and physical safeguards to protect your data. No method of transmission is 100% secure, but we continually review our practices to reduce risk.

Users should avoid sharing personal data in public areas of the Platform (e.g., chat) and understand that any information shared publicly may be viewed by others.

11. Children's Privacy

We do not collect or process information from users under the age of 18. If you believe a child has provided data to us, contact us immediately at [email protected], and we will take appropriate action.

12. Policy Changes

We may update this Privacy Policy at any time. Continued use of the Platform after changes are posted constitutes your acceptance. You are advised to review this page periodically.

13. No Affiliation Disclaimer

SKYBORN LTD is not affiliated with, endorsed by, or sponsored by Roblox Corporation, Epic Games, or any other video game publisher or developer. Any references to third-party trademarks or platforms are for identification purposes only and do not imply endorsement or partnership.

14. Contact Us

SKYBORN LTD

9 Barrack Rd,
Belize City, Belize 00000

[email protected] (user support)

[email protected] (legal inquiries)